Product: Buca Di Beppo Customer Care Clear all filters (21 of 21 reviews match)
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Buca Di Beppo - Customer experience

Jessica at the Florida mall location needs to go. She is loud, boisterous and disrespectful to customers.
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Buca Di Beppo Customer Care
#1218822
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On 3/19 at around 5:30pm at the San Jose Oakridge location was the absolute worst experience!The food was good but the service was in 2 negative stars! I took my daughter there for her Birthday dinner with me family there were 7 of us. It took about 15 minutes for the...
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1.3
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Buca Di Beppo Customer Care
I liked
  • Food
I didn't like
  • Service
#1215608
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Buca Di Beppo - Horrible Service

Horrible service, loud people in the kitchen, boxes placed in the bar, deliveres placed in front of the customers at the Scottsdale Arizona location. Worst part, the quality of the food went down the drain. I will never go back.
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Buca Di Beppo Customer Care
#1209941
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On Feb 9th 2009 at approximately 6pm, our party of 10 sat down at the table. We were at the Bucca Di Beppo in Florida at the Florida Mall in Orlando. We began to order some drinks and appetizers. The drink that I wanted was an expresso martini. When the drink was given...
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2.2
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Buca Di Beppo Customer Care
I liked
  • Food
#1206203
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Buca Di Beppo - Horrible service

Did a takeout order 2/15/2018 spent 60 dollars on a meal for 3 people the food was cold the portions were very small and when I went to pick it up the waitress was as rude as can be
1.0
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Buca Di Beppo Customer Care
#1198234
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Visited the Buca off 75/Central in Dallas on Sat.the 3rd of Feb. '18. We were a party of 5 and stuck in a booth. The area was full of large partys for 2 servers. Took forever to get waited on. Everything from drinks/food to not having plates/silverware when the food...
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2.6
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Buca Di Beppo Customer Care
#1183178
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Last night I decided to eat dinner at Buca di Beppo Park lane , Dallas. Since I am alone and it is a full house , the receptionist asked me If I want to sit at the bar. Since He assured me that they have a full menu at the bar , I agreed. So I ordered my food , I was...
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Anonymous
DriveThru

You sat at the bar... Lower your expectations.

2.9
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Buca Di Beppo Customer Care
#1182616
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Don't ever try to schedule an event here.They don't care about you or your big day. They give you the run around and then never follow up. TERRIBLE TERRIBLE TERRIBLE. I wanted to bring to your attention how unprofessional the “Robinson” location was in regards to...
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1.0
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Buca Di Beppo Customer Care
#1172277
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Today 1/14/18 my boyfriend and I went to Bucca because I had received a 20$ off coupon via email.However when it was time to pay the images would not load on either of our phones for the coupon and the manager refused to accomadate us in any way .We heard a lady at the...
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2.9
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Buca Di Beppo Customer Care
#1168940
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Buca Di Beppo - Bad service loose quality

I been many times to buca,last 3 visits quality completely down,you come to the door and they always saying 1 hour waiting time,after 15 min and customes turn around they empty the wait area.Feel like they don't want to work.Oder was place food arrive and not bread on the table,after food was served we wait 10 min for utensil.Bad bad customer service and should be close for good.
2.8
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
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Buca Di Beppo Customer Care
#1163946
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