Product: Buca Di Beppo Customer Care Clear all filters (16 of 16 reviews match)
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Visited the Buca off 75/Central in Dallas on Sat.the 3rd of Feb. '18. We were a party of 5 and stuck in a booth. The area was full of large partys for 2 servers. Took forever to get waited on. Everything from drinks/food to not having plates/silverware when the food...
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2.6
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Buca Di Beppo Customer Care
#1183178
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Last night I decided to eat dinner at Buca di Beppo Park lane , Dallas. Since I am alone and it is a full house , the receptionist asked me If I want to sit at the bar. Since He assured me that they have a full menu at the bar , I agreed. So I ordered my food , I was...
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Anonymous
DriveThru

You sat at the bar... Lower your expectations.

2.9
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Buca Di Beppo Customer Care
#1182616
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Don't ever try to schedule an event here.They don't care about you or your big day. They give you the run around and then never follow up. TERRIBLE TERRIBLE TERRIBLE. I wanted to bring to your attention how unprofessional the “Robinson” location was in regards to...
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1.0
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Buca Di Beppo Customer Care
#1172277
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Today 1/14/18 my boyfriend and I went to Bucca because I had received a 20$ off coupon via email.However when it was time to pay the images would not load on either of our phones for the coupon and the manager refused to accomadate us in any way .We heard a lady at the...
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2.9
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Buca Di Beppo Customer Care
#1168940
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Buca Di Beppo - Bad service loose quality

I been many times to buca,last 3 visits quality completely down,you come to the door and they always saying 1 hour waiting time,after 15 min and customes turn around they empty the wait area.Feel like they don't want to work.Oder was place food arrive and not bread on the table,after food was served we wait 10 min for utensil.Bad bad customer service and should be close for good.
2.8
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Product or Service Quality
Quality of Food
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Buca Di Beppo Customer Care
#1163946
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My wife and I, who are frequent Buca customers at the same restaurant in Scottsdale, encountered confusion and a lack of knowledge of the menu.When confronted the server and the manager talked about a "change in business model". The chicken parmigiana and the chicken...
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2.5
Product
Buca Di Beppo Customer Care
I liked
  • Food
I didn't like
  • Confusion
#1132733
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Said "Things happen, we ran out of silverware" I ordered food ToGo though the Buca di Beppo website. When I got to the room I realized that my kids did not have utensils for their food. How could could they eat the food unless they used their hands. I asked for a...
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1.6
Product
Buca Di Beppo Customer Care
#1129057
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My hubby and I had dinner at Buca at approximately 8:00 p.m.on 9/20/17. When we walked in there was no hostess so we took seats and waited. After waiting a considerable amount of time, my husband asked the other guests who were waiting if they had been there long. They...
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Anonymous
Anonymous

Staff the restaurant appropriately? Gee, now why didn't the manager think of that?!!! Do you realize in the restaurant industry (same with retail) you are dealing with people...

1.0
Product
Buca Di Beppo Customer Care
#1104159
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doesn'We have been semi regulars of the Bucca de Beppo in redondo beach california for about 12 years now and had slowed down on going for one thing or another they have been having growing pains or shrinking pains, either way we got a coupon in the email for 15 off 30...
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1.8
Product
Buca Di Beppo Customer Care
I liked
  • Hostess
I didn't like
  • Attitude of staff
  • Management
  • Food complaint ignored
#1078244
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I purchase a 3 groupons, 1 for myself 2 as gifts for my guest.Before I purchased the groupons I called to make sure we could use them with us all sitting at the same table. The lady who answered the phone Laura/laurel something like that had told me yes that would be...
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Anonymous
Anonymous

So did they let you use all 3?

1.0
Product
Buca Di Beppo Customer Care
#1013451
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