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I purchase a 3 groupons, 1 for myself 2 as gifts for my guest. Before I purchased the groupons I called to make sure we could use them with us all sitting at the same table.

The lady who answered the phone Laura/laurel something like that had told me yes that would be fine and that I could do it or else I would've not bought the groupons. The waiter was rude only waiting on the tables around us then had the nerve to get an attitude and argue with me when it came time to leave when we wanted to use our groupons. Second the assist manager of the location in Pineville, Shantell, who tried to be sarcastic and talk to me like I'm dumb and lied to me about who her boss was and gave me the wrong card and still insisted it was her bosses card when indeed it wasn't it was for the executive chef. The food was *** cold, flavorless, and of poor quality.

The workers are liars and the assist manager shantell has poor customer service and basically called me a liar because she has poor communication between her employees. I've never felt so offended in my life and she caused a scene in front of other customers.

Needless to say I will not be back and word travels quicker than anything I will be letting everyone know of the service I received here and something really needs to be done about that assist. Manager and waiter because that was very inappropriate with how the situation was handle.

Reason of review: Poor customer service.

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Guest

So did they let you use all 3?

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