Not resolved
Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality
Quality of Food
Value for money

My family went to Buca in Orland Park Illinois for my daughter's birthday on 9/10/18. we spent 154.00 for 3 people.

We had appetizers , drinks and bread before the meal came. When the meal came we were not hungry so we took all of the entire home, chicken parmasian and ziti. The next day I attempted to serve the left over for dinner and all of a sudden pulled a finger nail out of my mouth. I called and spoke with the General Manager Matt who called me a liar and told me to bring all of the food back in so he could see it.

I told him that I was physically sick from pulling a finger nail that looked like a toe nail out of my mouth. He told me that it was not possible that something was in the food and that he wanted to see it. I told him that I will email him pictures put I was not going to come back over there. After sending Matt pictures of 4 pans of food, Matt told me he don't believe that I got all that food in 4 pans.

Really Matt!

This was my first time at this restaurant and we only came because of the coupon that was mailed out. I can see why you all are sending out coupons now.

Even I pull the toe nail out of my mouth yesterday, I am still feeling sick today just from the thought of it.

Product or Service Mentioned: Buca Di Beppo Pasta.

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Sep 12.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like