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I ordered ahead by phone so it would be ready when we arrived! There was no one in the ToGo booth so I asked the hostess to find someone. Meanwhile a woman was yelling at the manager about her order taking too long! We ordered the lasagna which said enough food for 3 &...
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Anonymous
ma

waste company same location they change new names

1.0
#1379513
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Buca Di Beppo - Disappointed

Buca Di Beppo - Disappointed
Love going to Buca di Beppo when we are at home. So we visited when we were staying in the Excalibar hotel in Las Vegas and it was not the same. Very disappointing and very small portions that we’re not used to. Ordered a caprese salad to go size large paid 22.99 for it and we could’ve taken it home in a small to go container.
2.6
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#1375947
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I was excited to have my birthday dinner at Buca de Beppo. I called ahead and made a reservation for 19 people. When we arrived we nicely asked if they could keep my cake,that we brought, in the cooler until we finish our meal. The hosstess informed us that they will...
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BridgetR23
BridgetR23

I revived an email from the divisiónal Vice Presidente. He apologized for the situation and will review with staff so this doesn’t happen again

Anonymous
Anonymous

You forgot to include in the story the part where they explained the reason why they were unable to accomodate your request.

2.5
#1374180
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Today we went to the Buca Di Beppo on Fort Union Blv In Midvale Utah. it was at 12 noon. I ordered the Lasagna and for desert I ordered the Raspberry Gelato. Now opening at 11 and we ordered at 12 the server informed me that the Lasagna would not be ready till1 which I...
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3.7
#1368465
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My family went to Buca in Orland Park Illinois for my daughter's birthday on 9/10/18. we spent 154.00 for 3 people. We had appetizers , drinks and bread before the meal came. When the meal came we were not hungry so we took all of the entire home, chicken parmasian and...
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2.5
#1353400
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Ordered out a meatball sub sandwich. It was a waste of money. I have had much better from Subway at half the cost. It was in fact the worst I have ever had. I wish they had a website that handles complaints as I would love to explain to them why they just lost a...
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2.4
I didn't like
  • Very poor
#1351946
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Buca Di Beppo - Going down

I have eaten at many locations many times over the years. My last 2 visits, at 2 different locations, the food was not good. It has lost flavor and seems more like over processed TV dinners. I was very disappointed.
3.4
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#1350593
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My husband and I decided to try out Buca for the first time. The restaurant was empty and this should have been our first sign. The service was great, So we stood and ordered. What a mistake this was. We ordered pizza Supremo Italiano and we created our own pasta. The...
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#1350156
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Buca Di Beppo - Report chef

The chef, Frank, at the buca in greenwood told me he would "fucking fire me on the spot if I got sick or even seemed like I would get sick on the line"
1.9
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#1342470
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Waiter stated that buca did not have any veil parm and then said they were out of blue moon beer. Before my wife and i decided what we were going to do. He asked did we want to come back another time. What waiter does that? We had the feeling he thought he wasmt going...
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Anonymous
Anonymous

Why would the waiter think you wouldn't tip because you are black? That's kinda weird.

1.0
#1342060
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