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Buca Di Beppo in Eden Prairie, Minnesota - Ripped off
I purchased a large eggplant parmasean from my local Eden_Prairie buca. I have been frequenting this location since they opened almost 20 years ago. Today, the cost of the large eggplant parmasean went up $10.00. I questioned this and was told that there was more in the dish. Ok. So I get home, open the container and it is exactly the same amount as when it was $10.00 less. Plus, there was less sauce in it than usual. I have to say that I really feel ripped off. You may break the cost down per person but the it is still the same product for more money. My husband and I enjoy Buca but this is making us reconsider our patronage. Thanks
Buca Di Beppo - 80th Birthday Let Down
Hello, Am afraid this is not a positive comment. Recently had a family gathering for my mom's 80th birthday. Both the server and the manager were incompetent at best. Server was very new (could tell with obvious demeanor) and the manager was completely unwilling to honor my $20 coupon. The total bill was close to $200 but because of us wanting to use the gift cards, he would not honor the coupon. And was completely RUDE about it. Livonia location is fine but we will not be coming to this place again.
I didn't like
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Buca Di Beppo in Brea, California - Bad server ever Cali Brea branch
First time writing a bad review -"Tiara" she was our server she was rude, attitude with her disrespectful. Maybe she was in a bad mood that night but still I don't think she trained it well by manager even manager I spoke to her she didn't take my complaint as a serious. very disappointed I don't really want to come back to Brea branch
Buca Di Beppo - 2 nites ago (Jan 4, 2019) my husband and I went to your Colonie ny location for dinner. We ordered the special spaghetti and meatballs that shouldfee
On Jan 4, 2019my husband and I went to the buca restaurant in Colonie ny for dinner. We ordered the special spaghetti and meatballs which served 3. We also ordered the chicken lemon chicken which also was to serve 3. When we received our order, the chicken had 3 small pieces of boneless chicken @ $23.99 which included some bread and nothing else to feed 3 people. This was very pathetic, especially since chicken breasts can be purchased for less than $1.99 a lb. we did not complain at the time, but should have. Therefore, we are complaining now because we feel that we have been ripped off. Please justify how you charge this amount for so little food. Please reply! Catherine B. Jimbo114@juno.com
I am writing to report a complaint with the Claremont location in Southern California. I placed an order on 12/31/2018 around 4:15pm. for take out. When I called an hour later someone from the restaurant told me that they were so backed up to that my order would not be...Read more
Buca Di Beppo - Re: Take-out Orders
To Whom this May Concern: I tried calling the Honolulu, Hawaii Bucca and I got no response after calling about 10-15 times then I went into the restaurant to order my food and it took about an hour wait just for a large lasagna which is probably pre-made so I couldn’t understand why it took so long and when I went in to ask about my order they said that they didn’t have my order but found the order after. The service at take-out is lacking and need better service to accommodate the customers that come in to the restaurant. All I get is an apology after waiting for an hour for my lasagna. I was upset after the manager told me that it wouldn’t be long for my order but I waited for an hour. I was quite dissatisfied.
Christmas day as soon as they opened I called over 16 times trying to get though to someone to place a order for pick up. I figured they were super busy so i drove 30 min to the store to place my order for pick up 4 hrs from me being there and they turned me down. Told...Read more
Understandingly it was Xmas Eve I realize how busy it was. Just some constructive criticism not meant to offend. The olive oil situation needs to be addressed I would fill the bottle 1/3 of the way buy a cheaper oil if you must. But I was given 6 loaves and oil was...Read more
Buca Di Beppo in Orlando, Florida - Christmas dinner
We spent 350.00 for take out dinner for our family dinner , 1 - online it says cake I ordered thinking it was a cake only to find out 13.00 was for 1 piece so we had to get 6 more pieces the sauce was like water when we went to put it on 2- the Baked Ziti was so dry , termites wouldn’t eat it 3- on line the add a suggested tip well they didn’t earn 43.00 4- Gave us bread but no oil and herbs for dipping 5- Brussels sprouts were like mush Needles to say I will NEVER order from them again !
I didn't like
- Baked ziti
I wanted to explain this in detail to show that I continued to let things go until I just had ENOUGH! I got together with my girlfriend, my sister, sisters boyfriend, and another friend and we all went out to eat at the BUCA at the GROVE in Los Angeles . We arrived and...Read more
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